Returns & Exchanges
At Luxury Branded Jewellery, we strive for perfection; however, if you are not entirely satisfied with your purchase, we offer a complimentary 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the jewellery in its original branded box and secure it within a protective shipping carton to prevent damage during transit.
Complimentary Shipping
Affix the pre-paid insured shipping label provided via email to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our gemologists verify the item's condition, your refund will be processed to the original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing