Frequently Asked Questions
Everything you need to know about our exquisite collections and services.
How do I know the jewellery is authentic?
Every piece at Luxury Branded Jewellery is accompanied by a Certificate of Authenticity and original brand packaging to guarantee its origin and quality.
What is your shipping policy for high-value items?
We offer complimentary, fully insured express shipping on all orders. A signature is required upon delivery to ensure your luxury items arrive safely.
Can I return a piece if it doesn't meet my expectations?
Yes, we offer a 30-day return policy for all unworn items in their original condition, including all security tags and branded packaging.
Do you provide professional cleaning and maintenance?
We offer a lifetime complimentary cleaning service for all jewellery purchased through our store to maintain its brilliance and integrity.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure wire transfers. We also offer flexible financing options through our premium banking partners.
How should I care for my luxury jewellery?
We recommend avoiding contact with perfumes and chemicals. Store each piece individually in its original soft-lined box to prevent scratches.